Your Health is our Top Priority

December 1, 2020

Today we learned that a member of the Valley Natural Foods staff tested positive for COVID-19. The person in question was last in the co-op on Tuesday, November 24. This is the first case of COVID-19 our store has faced. Our thoughts are with this member of the community and all who have been diagnosed with COVID-19.

We have notified all staff who had close contact with the person who has COVID-19.

Our contact tracing process includes:
Identifying anyone who spent more than 15 minutes in close contact with this individual (MDH and CDC define close contact as within 6 feet for more than 15 minutes), including anyone who may have taken a break with the person. It is unlikely any customer would have had more than 15 minutes of close contact with this person.

Across our co-op, we have asked any staff exhibiting symptoms of illness or fever to stay home, contact our HR department, and notify their physician.

Our co-op prides itself on its cleanliness and food safety standards, and we are taking the steps to best serve you, care for our staff, and be a responsible member of our community. We have continued our rigorous cleaning practices throughout our store. Should you have any questions, you can contact our store at customerservice@valleynaturalfoods.com.

View statement HERE

Please do not enter store if you are sick

FACE COVERING POLICY

Valley Natural Foods requires everyone to wear a face covering while in our store. Face coverings must comply with Minnesota State Executive Order 20-81. Shoppers who are unable to wear a face covering and shoppers who choose to not wear one may utilize our online grocery ordering option, available for delivery or curbside pick, or wear a face shield.
A face shield is an acceptable form of face covering, per Minnesota State Executive Order 20-81, when another form of face covering is problematic. The face shield should extend below the chin and to the ears, and there should be no exposed gap between the forehead and the shield’s headpiece.

Previous Communications regarding COVID-19 can be found here:

CEO Update March 13, 2020

CEO Update March 18, 2020